FAQ

Q. I see the same item more than once, why are they priced differently?

A. Condition plays a factor when items are priced.  Also many of the items are on consignment, and people ask for different prices. Exclusive items may be priced differently as well.  We reserve the right to change pricing for products at any time. 

 

Q. When will my pre-order ship?

A. All pre-orders will ship once we receive the items.  If a bundle was ordered, we won't ship anything until everything in the bundle was received. 

 

Q. I ordered in stock items and pre-ordered items, will they ship separately? 

A. If you ordered in stock and pre-ordered items in the same order, we will wait for everything to be received before we ship it out to you.  It is recommended that you do a separate order for in stock and pre-ordered items.



Q. What is my package was returned because of an incorrect address?

A. Packages returned due to an incorrect address provided or refused delivery are subject to a restocking fee of up to 30% of the original purchase price. 

  

Q. When will you get more or an item that is sold out?

A. Restocks of styles and/or sizes depend on the availability within our network of sellers. We cannot predict if/when any item will be back in inventory or available in a specific size.